Website Privacy and Cookie Policy

Thank you for visiting us online

This is the Website Privacy and Cookie Policy (“Policy”) of Darling Ingredients International Holding B.V. ("Darling Ingredients"). We respect your privacy and we strive to protect your privacy whenever you visit our Websites (www.ecoson.biz, www.rendac.be, www.rendac.nl, www.rendac.de, www.sonac.biz, www.rousselot.com, www.cth.biz, www.peptan.com, www.laru.de, www.hepac.biz) by using the appropriate measures and procedures. This Policy is designed to advise you about the type of information that Darling Ingredients collects via its Websites and the purposes for which this information is being processed, used, maintained and disclosed.

Applicability

This Policy will apply whenever you are visiting any of the websites of Darling Ingredients, its subsidiaries, and affiliates (“Websites”). By visiting the Websites you accept the practices described in this Policy. Before using the Website(s), Darling Ingredients advises you to carefully review all of the sections that appear below.

What types of data does Darling Ingredients collect through the Websites?

By visiting the Websites, you are providing Darling Ingredients with personal data that is automatically collected to ensure the proper functioning of the Websites. This data will also be used to update and improve the content of the Websites.

The automatic collection of personal data is done through the use of “cookies”. Cookies are small text files that are placed on your device each time you visit a website. A cookie is sent by a company’s web server to a user’s web browser in order to enable the server to collect information back from the browser.

When you provide Darling Ingredients with your personal data, such as your name, address, e-mail, telephone number, client number, through the use of the Websites’ contact forms Darling Ingredients will treat that data as confidential and will use this data only for the purpose for which you have provided the data and the purposes set out in this Policy. Darling Ingredients will share your personal data within its own organization in accordance with its given purpose.

Darling Ingredients does not share any of the personal data you provide to Darling Ingredients with any unauthorized third party, other than for the purpose you have provided the personal data and the purposes set out in this Policy. Darling Ingredients will only share your personal data without your consent, whenever it is legally obligated to do so, for instance in order to comply with a law, regulation, judicial or court order, or any other valid legal obligation.

If the purpose for which you have provided your personal data or the purposes set out in this Policy require transfer of your personal data outside of the European Economic Area (“EEA”) to a country which provides a different level of privacy and protection of data, Darling Ingredients will make sure that it has arranged the same level of organizational and technical protection and privacy as within the EEA. For this purpose Darling Ingredients has Standard Contractual Clauses (SCC) in place.

Cookies generally process your IP-address. If you do not want to have cookies stored on your computer or want to remove cookies that have already been stored, you can arrange this via your browser settings. Please note that if you set your browser to reject all cookies, you will not be able to use all of the features and functionality of the Websites.

Darling Ingredients uses four types of cookies on its Websites:

1. Functional cookies

These cookies may store your browser name, the type of computer and technical information about your means of connection to our Websites, such as the operating system and the Internet Service Providers utilized and other similar information. This information is used to technically facilitate the navigation and use of the Websites. In addition, functional cookies may be used to store personal settings, such as language, or to remember your information for next visits if so requested.

2. Analytics cookies

The Websites also use analytics cookies to measure the number of visits and the parts of the Websites that are the most popular among the Website visitors as well as for benchmarking purposes. This information is used to provide aggregated and statistical information on the use of the Websites and is used to improve the contents of the Websites and to enhance your user experience. In order to ensure that analytics cookies are used in a privacy friendly manner, the last three digits of your IP-address are removed and the standard setting to share data with the analytics cookies is disabled.

3. Third-party website cookies

The Websites may provide hyperlinks to, and contain cookies from third-party websites, which may include social media sites like Facebook and Twitter. Darling Ingredients is not, and will not be, responsible or liable for the privacy practices of any website that we do not operate. This Policy does not apply to the use of such third-party websites. When placed on your computer, cookies from these third-party websites may automatically activate handy extras (for example, a Facebook ‘like’ button, or a Twitter messaging option). These third-party website cookies inform the Websites when you are logged into social media, and they also enable you to share parts of the Websites on social media. If you share content from the Websites via any social media website, your personal data will be visible to those visiting your personal pages on such websites. Darling Ingredients is not, and will not be, responsible or liable for any processing of your personal data via any third-party website’s cookies. Please refer to the privacy and cookie policies of the relevant third-party website(s) for information on their personal data policies and their use of cookies.

4. Marketing cookies (only on www.rousselot.com)

Subject to your consent, Darling Ingredients also uses the cookie-based tool Marketing Hub Professional of HubSpot Ireland Limited, HubSpot House, One Sir John Rogerson's Quay, Dublin 2, Ireland ("HubSpot") on the website www.rousselot.com. The tool allows Darling Ingredients to collect lead information by tracking visitor behavior on the website after a visitor fills out a contact form. Darling Ingredients can thereby link a visitor’s behavior on the website to their contact details and better assess the value of leads. This helps Darling Ingredients provide a better digital and product/brand experience to its users. HubSpot also allows Darling Ingredients to send out newsletters to the leads collected subject to applicable laws.   

The data collected via HubSpot includes the data submitted via the contact form (as provided by the visitor), IP address, the first referral and the website behavior. The data is transmitted to HubSpot where it is processed on behalf of Darling Ingredients in data centers in the U.S. and the EU. The data is also shared with other recipients who act as processors of Darling Ingredients.

The duration of the operation of cookies used for the above purpose varies depending on the cookie: Some cookies are deleted at the end of the session (session cookies). Other cookies remain on the end device for up to 13 months (persistent cookies).

Further information about HubSpot Marketing Hub Professional can be found in the privacy policy of HubSpot.

Depending on your consent, we also activate a LinkedIn Cookie (LinkedIn Insight Tag) when you visit our website (LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2, Ireland). The tag reports to LinkedIn what actions you have taken on our website as well as data by which you may be identified. This allows LinkedIn to see that you have visited our website, what you have clicked on and if you clicked on a link on LinkedIn that connects you to our website. This also allows LinkedIn to show you interest-based content. LinkedIn can link this data to your user account and use it for its own purposes. For further information how LinkedIn processes your data please check LinkedIn Privacy Policy.

We do not receive any data about you or other LinkedIn users, but only statistics that show us, aggregated for all users for a certain period, how they used our offers and ads on other platforms of LinkedIn. This helps us to detemine which of our ads were successful and which ones were not.

Persons under 16 years of age

Please note that the Websites are general audience websites and Darling Ingredients does not knowingly or intentionally collect personal data from persons under 16 years of age. If and when we become aware that someone under the age of 16 has provided personal data to us without the necessary consent of his/her legal representative, we will use reasonable endeavors to remove this personal data from our computer and operating systems.

Processing and security of collected personal data

Your personal data’s privacy and data security is one of our primary concerns and any personal data that you provide is handled with the utmost care.

Darling Ingredients observes a strict duty of confidentiality about your personal data. Darling Ingredients has taken appropriate technical and organizational security measures, such as firewalls, anti-virus software, 2-factor authentication, intrusion prevention systems, strong encryption, and data loss prevention systems, in order to help to ensure the security, integrity and privacy of all personal data collected, and to protect your personal data against loss, misuse, alteration and/or destruction. Although Darling Ingredients exercises reasonable care in providing secure transmission of information between your equipment and our systems, due to the inherent insecurity of the Internet we cannot ensure or warrant the security of any information transmitted to us over the Internet. Darling Ingredients urges you to take every precaution you deem necessary to protect your personal data while using the Internet.

If Darling Ingredients becomes aware of any incident that is likely to have other negative consequences for your privacy, we will notify you, in accordance with applicable law, using the address information that you previously provided. It is your responsibility to make sure that any personal data you provide to Darling Ingredients is accurate and correct.

Some parts of the Websites are password protected. You are responsible for maintaining the confidentiality of your username and password. You will be solely responsible for activities of anyone using your username and the password assigned to you, even when this person is not authorized by you to do so. Please change your password regularly to mitigate the risk of unauthorized use.

Retention

We retain personal data only for as long as it is necessary to meet the purposes for which that information was collected. Once the information is no longer needed for the purposes for which it was collected, we ensure that the data is either anonymized or securely destroyed. Where we are under a legal obligation to retain personal data, we will, of course, retain the data for as long as required.

Your rights

Darling Ingredients will keep data about you as accurate as possible. You have the right to access, correct, object, delete, limit the use and transfer your personal data provided by you to Darling Ingredients under certain circumstances. If you wish to exercise one of these rights, please send your request via e-mail to privacy@darlingii.com. Darling Ingredients may ask you for additional information to verify your identity. Darling Ingredients may limit or deny your request if the law permits or requires us to do so or if we are unable to verify your identity. Darling Ingredients’ response to your request will be handled in accordance with all applicable company retention policies.

Amendment of this Policy

This Policy is effective as of December 2, 2021. Darling Ingredients reserves the right to add to, update or otherwise modify this Policy without further notice. Changes and modifications to this Policy will have immediate effect. Darling Ingredients recommends that you consult this Policy every time you use the Websites for any changes.